Privacy Policy
Our Commitment to Privacy
Fortress Hub Technologies is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our forms.
Quick Summary: We collect only the information you provide to us through our contact forms, and we use it solely to respond to your inquiries and provide you with the information you request.
Information We Collect
When you use our contact form, we collect the following personal information:
| Information Type | Purpose | Retention Period |
|---|---|---|
| Full Name | To address you properly in our communications | 12 months after last contact |
| Email Address | To respond to your inquiry | 12 months after last contact |
| Phone Number (optional) | To contact you by phone if preferred | 12 months after last contact |
| Message Content | To understand and address your inquiry | 12 months after last contact |
Note: We do not collect any sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health information.
How We Use Your Information
We use the information we collect only for the following purposes:
- To respond to your inquiries and questions
- To provide you with the information you requested
- To improve our customer service
- To communicate with you about your inquiry
We do not:
- Sell your personal information to third parties
- Use your information for marketing purposes without your consent
- Share your information with unauthorized third parties
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for the specific purpose of responding to your inquiry.
- Legitimate Interests: Processing is necessary for our legitimate interests in providing customer service and responding to inquiries.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure SSL/TLS encryption for data transmission
- Regular security assessments
- Limited access to personal information
- Secure data storage practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain contact form submissions for 12 months after our last communication with you.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Rectification: You can request correction of inaccurate information.
- Erasure: You can request deletion of your personal information.
- Restriction: You can request restriction of processing.
- Data Portability: You can request transfer of your information.
- Objection: You can object to processing of your information.
- Withdraw Consent: You can withdraw your consent at any time.
To exercise any of these rights, please contact us using the information below.
Cookies and Tracking
Our website uses essential cookies to ensure proper functionality. These cookies do not collect personal information and are necessary for the website to operate. We do not use tracking cookies or analytics that collect personal information without your consent.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
info@fortresshubtechnologies.com